Scotland is Now is a new approach and partnership between the Scottish Government, VisitScotland, Scottish Development International (the international arm of Scottish Enterprise) and Universities Scotland.
This Privacy Policy forms part of the Terms of Use of this website (www.Scotland.org), which is used specifically for consumers.
This Privacy Policy also relates to any other personal data Scotland is Now collects when providing services for consumers.
1.1 The Scottish Government is the devolved government for Scotland and had its headquarters at St Andrew’s House, Regent Road, Edinburgh EH1 3DG.
1.2 VisitScotland promotes Scottish tourism, and is a body established under the Development of Tourism Act 1969 and has its main office at Ocean Point 1, Edinburgh, EH6 6JH.
1.3 Universities Scotland is the representative body of Scotland’s 19 higher education institutions with a headquarters at Holyrood Park House, 106 Holyrood Road, Edinburgh EH8 8AS.
1.4 Scottish Enterprise (SE) and Highlands and Islands Enterprise (HIE) are Scotland's economic development agencies and a non-departmental public bodies of the Scottish Government. SE has its headquarters at Atrium Court, 50 Waterloo Street, Glasgow G2 6HQ, United Kingdom. HIE has its headquarters at Highlands and Islands Enterprise, An Lòchran, 10 Inverness Campus, Inverness, IV2 5N.
1.5 Scottish Development International is Scottish Enterprise’s international arm and is a joint venture between Scottish Enterprise and Highlands & Islands Enterprise.
1.6 TalentScotland is part of Scottish Enterprise and provides information about moving to and living in Scotland. TalentScotland also provides information about visas and immigration, industries and employers in Scotland as well as job opportunities.
This privacy statement explains how the Scotland is Now website collects and uses personal information about you to provide you with services. In general terms, Scotland is Now collects and uses personal information about you to:
Where Scotland is Now proposes using your personal information for any other uses we will ensure that we notify you first. Please see section 2.1 above for details.
Scotland is Now may also share your personal information with its partners (see section 1) to enable them to do any of these things.
The Scotland is Now website contains hyperlinks to websites owned and operated by partners and third parties. These partner and third-party websites have their own privacy statements, which will let you know how personal information collected on those websites will be used. Third party websites are also likely to use cookies, and will have their own policy on this also. We therefore urge you to review their privacy statement and cookies policy when using these websites. We do not accept any responsibility or liability for the privacy practices of such partners or third-party websites and your use of such websites is at your own risk.
https://www.visitscotland.com/
https://www.scottish-enterprise.com/
https://www.universities-scotland.ac.uk/
https://www.talentscotland.com/
At an advertiser's discretion, Google Analytics data may be examined in concert with data about Scotland is Now ads that have been shown using the Google Display Network or DoubleClick for Advertisers. Thus, Scotland is Now can understand how anonymous users interacted with the advertiser's website after seeing Scotland is Now ads.
Scotland is Now may use this data to inform and optimize our ad campaigns.
Users may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or
Visitors may opt out of our use of Analytics by visiting the Google Analytics Opt-out page.
Third party vendors, including Google, may show Scotland is Now ads on sites on the internet.
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to Scotland is Now website(s).
We may also use analytics data to serve ads based on a user's prior visits to our website, as well as to develop remarketing lists for customised campaigns (Remarketing Lists for Search Ads).
Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. In addition, you may also opt out of third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.
Scotland is Now uses a variety of social media channels and any data captured by Scotland is Now via these channels will be done so with your consent.
Social media channel advertisers will be required to obtain consent from users for the collection of data for personalized ads (e.g. remarketing tags to build audience lists) and for the use of cookies where legally required (e.g. conversion tags).
Social channels we use can be found below:
When you download, or use Scotland is Now apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide Scotland is Now with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, MAC address, IMEI number and app ID (a unique identifier relating to the particular copy of the app you are running).
When you sign in to a Scotland is Now app, your sign-in details may be stored securely on the device you are using, so you can access other Scotland is Now apps on the same device without needing to enter your sign-in details again.
If you have any concerns about the information which might be accessed from or stored on your device by Scotland is Now, you may wish to only access Scotland is Now content through a web browser and review your web browser settings.
You can register for a Scotland is Now preference based electronic newsletter on this website www.scotland.org. Each communication contains an option to unsubscribe which is instant. If you contact us personally by:
It can take up to 7 working days for the data team to process your request.
Please be cautious if you receive any emails or calls from people asking for this information and claiming to be from Scotland is Now.
Scotland is Now call operator might ask for some personal information in relation to your query. Scotland is Now will retain this information until we respond to your call. Then we will destroy the information.
Any records we create after responding to your email will be destroyed once the email is sent.
Scotland is Now will only retain the information necessary to respond to your letter. This will be no longer than 7 working days.
Scotland is Now will only send you marketing emails or contact you on Scotland is Now platforms where you have agreed to this.
We may personalise the message content based upon any information you have provided to us and your use of Scotland is Now platforms.
We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, and Twitter). This could involve showing you an advertising message where we know you have used Scotland is Now products and services. If you don’t want to be shown targeted advertising messages from Scotland is Now, some partners and third-party sites allow you to request not to see messages from specific advertisers on that site in future.
You can always request to delete personal information Scotland is Now holds on you.
To proceed with such request:
• email info@scotland.org to request deletion
• phone VisitScotland CCRM team on 0131 472 22 22
• writing to VisitScotland CCRM Team, Ocean Point 1, 94 Ocean Drive, Edinburgh EH6 6JH
Deleting your records from Scotland is Now datasets will erase any personal information we have about you and it will mean any data we hold about how you have used Scotland is Now will be made anonymous.
3.5 Can I find out what personal information Scotland is Now holds about me?
You can find out if we hold any personal information on you by making a ‘subject access request’ under the General data protection regulations (GDPR). If we do hold information about you we will:
The General data protection regulations (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here - https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Please address requests and questions about this or any other question about this Privacy Statement to the Records Management and Data Protection Officer for Scotland is Now:
Information and Technology Services (iTECS)
V Spur
Saughton House
Broomhouse Drive
Edinburgh
EH11 3XD
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at info@scotland.org
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.
We keep our Privacy Statement under regular review. This Policy was last updated on 10th of April 2018.
Since this Policy is under regular review, you may wish to check it each time you submit personal information to Scotland is Now. If you do not agree to these changes, please do not continue to use Scotland is Now websites. You can also request deletion of your Scotland is Now data record at any time – please see section 3.4 for details. If material changes are made to the Privacy Statement, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
If you have any questions or comments about this Privacy Statement, please contact: info@scotland.org
You may also wish to contact our partner organisations Data Protection Officers and their contact details can be found below:
Scottish Government's DPO - Stuart Gardner, St Andrew's House, Regent Road, Edinburgh, EH1 3DG. Email: Stuart.Gardner@gov.scot or DataProtectionOfficer@gov.scot
VisitScotland’s DPO – Heather MacKay, Ocean Point 1, Ocean Drive 94 Edinburgh EH5 6JH Email: Heather.Mackay@visitscotland.com or Tel: 0131 472 2222
Scottish Enterprise’s (SE) DPO - Claire Thompson, Scottish Enterprise, Atrium Court, 50 Waterloo Street, Glasgow, G2 6HQ, Email: Claire.Thompson@scotent.co.uk or Tel: 0300 013 3385
Universities Scotland’s DPO - Claire Pearce, Universities UK, Woburn House, 20 Tavistock Square, London WC1H 9HQ; Email: Claire.Pearce@universitiesuk.ac.uk
Scotland is Now seeks to resolve directly all complaints about how it handles personal information but you also have the right to lodge a complaint with the Information Commissioner's Office whose contact details are as follows:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/concerns